Since 1993, Comp-U-Plus Direct has been providing quality merchandise with unbelievably low pricing to our customers!
With almost 3 million satisfied customers served, we are committed to providing excellence in both product quality and customer service.
Unlike most of our competition we STILL offer a 30 day money back guarantee (with absolutely no restocking fee) on most products that we offer.
Our products carry a 100% customer satisfaction guarantee. What this means to you the consumer is that you will always be given a 100% satisfactory resolution to any problem that may arise... GUARANTEED.
Since 1993 we have been the premier source for computers and peripherals, electronics, products for the digital home and car, software and much more!
Our products are selected from top manufacturers only; no off brand cheapos here!
Remember...We are committed to going the extra mile to keep you as a satisfied customer!
Most of our customer base has purchased from us over and over again!
Experience the Comp-U-Plus difference: You will save a ton of $$$ and be back as a return customer- we promise you!
We guarantee...Every order will be delivered on time and complete. All of our products have a full manufacturer's US warranty.
They are delivered COMPLETE with all of the accessories that come with the item ...it is a full retail BOX.
We know your time is valuable. We were among the first to sell on the web in this country...We respond swiftly to every customer service inquiry..except for weekends and after business hours.
PHONE ORDERS: Our dedicated sales representatives are available Monday through Thursday, 10 AM-5 PM, and Friday 10 AM-1 PM, EST
PLEASE CALL toll free at 800-287-2323.
Thank you for your patronage. We appreciate your business!
"The printer arrived today, the whole
experience of purchasing from you went seamlessly. The printer is
installed, the first pages printed. Your price was the best I could
find. Given I only ordered, I think last Friday, delivery was excellent
and even given the delivery charge the price still came in under others
and not a hiccup in the whole process.
Many thanks from a satisfied customer."
Falls Church, VA
"I am proud to say that you have earned
yet another satisfied, and promising returning customer. Prior to
ordering my cpu, I was quite skeptical to the whole
internet-purchasing situation. I have never ordered anything off
the internet before, and I have to admit, even after reading all
of your wonderful thank-you letters from satisfied customers, I
was still a tad-bit nervous. Although, your service has proved me
wrong. I am not sure if all internet company's work as swiftly,
and keep me as informed as yours, but I must say; I am quite satisfied.
I placed my order on Monday, and it was processed in less than 2
days. Two short days later, my brand-spankin new cpu arrived
at my doorstep, for $80 cheaper than even I could purchase it for
(and I have employee discounts at Comp USA). I would just like to
say thank you to everyone at Compuplus, for making my experience
much more enjoyable than I could ever have imagined. I look forward
to doing business with you again, soon.
"I have never written an appreciation
letter to internet shopping site before, but my experience with
your company has been the best I've had in my 8 years of doing business
on the internet. I ordered my MP3 player Sunday night and I am listening
to a brand new, undamaged, nonrefurbished player - as I write this
on Wednesday afternoon in California. In fact, if FedEx would not
have sat on it for 14 hours at my local sort facility, I could have
Your ordering service and tracking number response has to be the
best in the industry. I can't remember ever getting a tracking number
within 12 hours of ordering. And your expedited shipping is what
it says it is, expedited. I have used Mpsuperstore and J&R Music
world and have been highly disappointed, now I know that an east
coast company can properly service west coast customers.
Believe me you have a future customer for
a long time to come. And I will
strongly recommend your company to my friends and co-workers."
"I want you to know that after ordering
2 items from your company over the past couple of months, you guys
take the prize of being the most efficient and "up to speed
- all bases covered" company around.
I cannot tell you enough what it means to be a customer who is recognized
AND valued, and kept abreast of the progress of one's order.
Keep up the good work! You have won yourself a loyal customer who
will be returning often in the future, as I buy nearly EVERYTHING
but groceries online. You are the best, with a second runner up
"Just a quick note to say "thanks"
for the positive online buying experience from you folks. Your products,
prices, and delivery were all as advertised - can't do much better
than that. - But you did! I had a problem with one of the items
I bought. You handled the RMA request promptly and without any hassle.
Got the replacement within just a few days."
Brooklyn Park, MN
"Hi Compuplus Guys,
I just wanted to tell you that my first order from
you guys was nothing less than the best! The internet order was
very smooth and painless! The ability to pay by bank debit was extremely
useful! The order confirmation with the order # was excellent. The
email you sent me with delivery information was fast and informative!
And best of all was the speed in which I received my order just
made my day! Your choice in delivery service (FedEx) shows that
you care about your customers! Thanks you so very much for such
a good ordering experience!"
Brown Summit, NC
"I would just like to thank you company
for the superior service I have recieved. For one, each email that
has been sent from you has been of the highest quality, expressing
deep concern for my satisfaction as a customer. I am highly appreciative
of this attitude, as it seems to be quite rare these days. The price
for the item I purchased was the lowest on the web, and it was shipped
to me promptly after ordering. Unfortunately, my merchandise did
not behave as expected although I would have loved to have kept
it. On the bright side, the return process I went through was the
easiest I have ever experienced. Your return system is easily navigated,
clear to understand and completely hassle free. An email was sent
to me and my credit card was refunded promptly only days after I
sent the package with my item. I can't thank you enough for your
attention to me as a customer.
Please keep delivering this superior customer service
experience to everyone, and thank you! I will remember the name
Comp-U-Plus when considering making computer parts or electronic
purchases in the future!"
"I've been buying & building computers
for a dozen years & I have found that buying computer parts
from Internet suppliers is the best way to buy. By far, your Company
provides the best prices & services of any supplier on the Internet
& I will only buy from you for all my future needs, without
even bother to check prices elsewhere".
Palm Desert, CA
"Comp-U-Plus processed and shipped the
order in such a speedy manner that I received the 2day fedex in
a day and a half. WOW! The product I ordered came shrink wrapped
in its retail package, so I know I am not getting someone elses
return. All in all, this turned out to be a great online purchase
Costa Mesa, CA
"It was a great experience shopping
on line for the first time. So much that I plan on making most if
not all of my purchase needs online. Thank you for a wonderful first
time shopping online."
"Let me say first of all that I heard horror stories about one ordering from
the internet and how companies and people from your area rip people
Well let me tell you nothing could be further from the TRUTH...
My husband and I have never had better service than the service you
us with and the accuracy and fast delivery of the products we ordered
We were so amazed how quickly we received our order. Also, how you
us informing us that our product was sent out to us and when to expect
delivery and also the tracking of such.
We want to let those out there seeking on the internet and wondering
they can trust with the best buys for their monies and for the honesty
company that serves its customers in a fast and direct manor. We would
indeed use you and when ordering again for all our electronic needs and
products, (cameras. etc) we would choose COMP U PLUS. You have earned
respect and trust. It was indeed nice doing business with you.
We want the whole world to know of you. and your promptness.
Karl and Mary Lou
"I want to thank you for the EXCELLENT
SERVICE I have received from your company. I am well satisfied with
everything so-far and will write good reviews for you wherever I
can. I ordered a digital camera from you, got a good price, got
a fair shipping rate and got it with no hassle - which I can't say
for Amazon.com & Buy.com whom I struggled with for over two
weeks before ordering from you. I will definitely do business with
Orange Beach, AL
"I am writing to let you know that I
am very pleased with the service that you have given me. I had placed
two orders early Saturday morning. I came home from work today and
found my orders waiting for me. I had not expected them so fast.
I appreciate the quickness with which you processed my order. I
am a first time customer of your website and I am sure that I will
be returning to your site for my future computer needs.
Thank you very much."
"I recently ordered a Modem from you.
Your web-site is clear, concise, and easy to use. I received confirmation
of my order within moments; I received confirmation of shipping
the same day. Your tracking number which took me directly to the
UPS page tracking the exact shipment, instead of pasting the number
into the UPS track page, is great! The package arrived exactly when
you said it would, and to top it all off, your price was better
than any other on the web. It's a real pleasure to deal with excellence!"
"I just wanted to thank you for the
great customer service, and very quick response. When shopping over
the internet, the main thing shoppers look for is price....we want
good value. But one thing that is beyond monetary value is customer
service. You guys did a good job on both! My transaction was so
smooth and quick -it was truly a pleasure. Plus, I got a really
good deal on the video card!"
"I just had to let you know how much
I appreciate such GREAT service! Customer service is a major priority
in all my purchasing decisions, expecially online. While service
seems to have taken a back seat by many
organizations in recent years, it is alive and thriving in your
company! I have placed three orders with Comp-U-Plus and have been
really thrilled by the prices, the follow-up e-mail (including tracking
numbers), the quick shipping, and your "no hassle" return
policy. I have also recommended your company to my father, who has
received similar service. I will continue to recommend Comp-U-Plus
to everyone who may be interested in purchasing computer equipment!"
"I'd just like to take the time to tell
you how happy I am with your
company. I ordered over $600 worth of computer products a few days
ago and received them promptly and in excellent condition. Your
prices are excellent and your service is wonderful. Thank you very
"I just wanted to drop you a line and
let you know what a wonderful
experience I've had with my first purchase from Comp-u-plus. You
website has a great layout, and I was able to easily find everything
that I needed. All of the products that I ordered arrived quickly
and in great condition. I have enjoyed the experience, and I will
definitely do business with you in the future. I would be more than
happy to share my feelings with others, and I intend to enter positive
reviews on rating websites!
Thank you again,"
"With the many of places I have had
to deal with for ordering online, and the nightmare it has been.
I must say I am very impressed with your site and quality of products.
I just basically wanted to let you know how much I really appreciate
you being out here, I will never shop anywhere else again for my
computer needs. The two products I ordered about 3 days ago were
the Asus P4B533-E Motherboard, and the Intel Pentium 4 2.2 Ghz Processor.
The quality these products reached me in were amazing. I have ordered
from other places online - most of the time the packages were not
sealed at all and did not come in the manufacturers box, or were
missing contents in the package. When I ordered through you I got
everything I wanted to get. Keep up the great work!!!
Now a Devoted Customer,"
"I wanted to drop you a note to let you know how much I appreciated
your help with my order issues yesterday. I deal with many computer
companies regurlarly, and it is rare that I receive such genuine
and attentive customer service. As a retailer myself, I recognize
that this is the key to customer loyalty. Thank you again for your
"Wow! Talk about speedy service! I just
ordered a Motorola cable modem and have received ideal service.
I ordered on Wednesday, it arrived Friday! The price was low! I
got a $30.00 rebate! I will definitely look to you guys first for
all future computer related purchases!
"I wanted to take time to let you guys
know that I understand you are in a nearly thankless industry. The
only thing people care about is buying it cheap and getting instant
gratification. Your capability to handle this type of consumer mentality
is exceptional! Your service is great, your prices nearly unbeatable,
and your shipping very reliable and fast. I've been ordering from
you guys for several years now, and probably spent over $5,000,
maybe $10,000 in the process. I build machines all the time for
myself, friends and family. Whenever anyone asks where to buy components,
I refer them to you. There may be a few cheaper prices on the web,
but not many. Even if I find them, I still order from you because
you have proven yourself time and again to be an excellent company
in terms of service, honesty, and efficiency. Keep up the good work
and I'll bring as much business as I possibly can to your door!
Hardware Enthusiast and consumer,"
"Wow, you guys are fast, I palced an
order late Sunday night and it shipped with a tracking number on
Monday afternoon! You just got a regular customer!
"In a saturated market of computer resellers,
I just wanted to take the time to let you guys know that I think
you're excellent! Your service is unparalleled, your speed unmatched,
and your prices unbeatable. I've been buying components from you
guys for years now,.and I've never had to return but one component.
That one return went quickly and smoothly with minimal hassle. Whenever
I build machines for anyone, or people come and ask me where to
buy parts, I always recommend you first. I hope you have a long
life in this turbulent industry. A pat on the back to all of you!
Another satisfied customer,"
"Thank you! I got the package and it's
in good condition. We assembled the system the same day and it is
working perfectly. Thanks for your usual fast and efficient service.
I know that more of my colleagues are becoming interested in your
packages. I will keep in touch as soon as they are ready."
"I am sending this e-mail to let you
know how happy I am with your service. I will shop your store again.
I have book marked your site and plan on doing more business in
the near future.
"I wanted to say THANK YOU for the great service
and email communication! I will definitely recommend your site to
all of my friends!
"Just wanted to let you know that thus far my experience
with Compuplus has been excellent. I will certainly recommend you
to my friends in the future. Your company seems organized and efficient.
Thanks for such prompt service so far.
Very best regards,"
"I absolutely love you guys! I discovered your site
a month or so ago, and have been buying my computer products from
you ever since. You have managed to deliver every product in an
insane turnaround time and everything has worked without problems!
It is hard to find a company like yours these days. I have ordered
from MANY online companies and not one of them has even come close
to your service. I just wanted to shoot you a quick email with my
great pleasure and experience I have gotten from ordering from your
site. Please keep up the great work!
Smiling every time I boot up my computer,"
"I would like to say "Thank You" to
Comp-U-Plus for the excellent services you've provided to me for
over than two years. Honestly, I KNOW from my many prior purchases
that I could trust Comp-U-Plus to deliver as promised! I know that
I will return many times in the future and will ALWAYS recommend
you to my friends.
"I just wanted to write and say what a true pleasure
it was to do business with COMP-U-PLUS. I am a very satisfied customer
and the service was a pleasent experience-fast and accurate.
Thanks again for a wonderful shopping experience. I will do business
with you again!
"I would like to commend you on being the best company on the internet
today selling computer hardware. I have always been satisfied with
your products and your customer service. I just want to say thank
you, and that I will be returning to you for all my computer needs!"
"Thank you for your excellent service.
I just began using Comp-U-Plus, and I continue to do so in the future
for all my computing needs. Prompt service, and easy to deal with
personel, make your company heads above the other on-line, and even
"Fantastic! Your company is awesome.
It's hard to find a company that puts customer service at such a
high priority! Thank you!"
"You have impressed me with your customer
service and return policy. I have recommended you to friends and
family. Compuplus.com is the first place I go to check for new products.
I am always assured that I will get a quality product from a respected
company. Keep up the good work!"
"This is the best web site I have ever
seen! It certainly makes me bookmark it and shop here, because of
the ease of maneuverability, with what ever I'm looking for, cancel
orders, find products etc... Great Site."
"I Received my order in excellent condition
and your dispatch timing was very good it is greatly appreciated
of the type of service you offer, I thank you again!"
"Great service! I received my Motorola
SB3100 just one day after it was ordered! Your prices are excellent!
It's nice to do business with competent and efficient people!
"Thank you!!!! I appreciate the way
your company does business and that you are honest and truthful
in your statements. This last month I have dealt with many other
companies on the internet, and it is refreshing to find a good company
like yours. I have tried to look for bargains for this item. From
now on, you will be #1 on my list for purchasing any computer parts/peripherals.
Thanks again for your honesty and promptness."
"Thanks for truly amazing service, I
wasn't expecting my order for at least a couple days, but you made
it to the overnight delivery man on time. You're on the ball! It's
refreshing to see what has made so many good businesses truly successfull!
I would like to congratulate you on a job
well done. You have some of the lowest prices I have found and excellent
service. I have ordered from you a few times and every time my order
was promptly processed and sent the same day. I placed an order
for a hard drive yesterday afternoon, I recieved it in less than
24 hrs. Keep it up!
I can not remember recieving service from
anyone that worked so smooth. I am impressed! When I ordered it
I had no Idea that you would be delivering the package on the 26th
of Dec. Thank you for one of the finest, organized, user friendly,
effective store front, I have ever used. It was a pleasure to shop,
find what I wanted and price was exceptional for the products that
I bought. I will pass this on to everyone I know on the Internet.
God Bless and Happy New Year."
"Happy Holidays to everyone at Comp-u-Plus,
your staff has done an incredible job delivering all my mechandise
in a timely manner- your staff is very friendly and helpful, keep
up the great work and may this new year be very prosperous for your
R. W. Bell
I just wanted to thank you for your excellent
service during my first purchase from you. The price, accuracy &
ease of ordering, and speed of delivery were far better than any
of your competitors that I have tried.
"Thank you for the prompt and courteous
service. This was my first purchase with Comp-U-Plus. I do a lot
of purchasing on-line, particularly of computer components (I build
my own machines for work and "gifts", as do my colleagues here.
Your site was easy to navigate, quick and nicely put together. I
appreciate the pricing and wish you the best for the holidays.
"Wanted to take a minute and let you
know it was a very positive experience placing an order with Comp-U-Plus.
Thanks to you and your people for a job well done."
"The only suggestion I could possibly
think up is this - "KEEP UP THE GOOD WORK", You have been without
a doubt the most responsive, and expediant independant I have ever
ordered from, thank you for working for my business and not just
sitting back with an apathetic attitude.
"The service as provided by COMP-U-PLUS
is SUPERB many times over. In the past I have dealt with other Internet
outfits but none can fill "your shoes" and as the vernacular says:
Keep the good work.
Your newly made customer,"
I would like to express my feelings on your quality, service and
delivery. Having my first experience with you, it has been a pleasure.
Service is one of the hardest things to buy. You provided good service
and my Techie Son is very happy with the product. Thank you for
prompt delivery as well!"
"Wow, that was fast. I just placed my
order late at night, the next thing I know (via the tracking number),
it's already in CA. Great job Comp-U-Plus!"
D. C. P.
"All I have to say is WOW, I'm very
impressed with your quickness, I actually got my order before I
got the confirmation email!!!
Great job, thank you for your promptness, I look forward to doing
business with you more often."
"Thank you for the great customer
service. The quick
turnaround on my order was a pleasant surprise. This
is how repeat business happens. Keep up the good work
and again Thank you, the Comp-U-Plus staff.
Thank you for your fast shipping.
It was well-packed, a great product.
I really thank you for your service.
I agree that you are called "Americas Headquarters for
Again, Thank you for your great service!"
"Dear Sir or Madam,
Your company has the best customer
service and fastest order processing time out of all the web sites
from which I have ordered (and trust me I've ordered from a large
number)! Thank you and keep up the great work."
J. E. C.
"Just wanted to take a second and
tell you how pleased I am with my recent online shopping
experience. Not only did I get my Plextor CD-Rom drive for
one of the lowest prices on the net, I also had it processed and
shipped the same day! Having my Fedex tracking number
emailed to me was the icing on the cake. You guys are
definitely a top notch shop - Thanks!"
"Thank you for the email updates on my first
order with Comp-U-Plus. I am quite pleased with the apparent
efficiency of your internet inventory, pricing, ordering and
purchasing process. Having experienced some unpleasant
internet purchasing and being somewhat hesitant about doing
business for the first time with a company, your electronic
feedback helps tremendously. It indicates your
sincere desire to help and keep customers with excellent
customer service. Thank you, thank you! Good service
is very, very difficult to find. I am already making plans
for my next purchase with Comp-U-Plus and will highly recommend
Comp-U-Plus to my associates.
"Just wanted to thank you for your excellent
service. Everything arrived in perfect condition, was exactly what
I ordered and was shipped right away. You had a good selection of
materials at great prices and I'll definitely keep your site in
mind for future orders. I've recommended your site to a number of
people, a few of whom have already placed and received their
orders with the same impressions as I did. Thanks again - Cheers!"
"Just wanted to tell you, I do a lot of on line
shopping and I really like your site. Your prices on pricewatch
are the same as on your website. You are up front about shipping
costs, you don't demand a lot of "membership" stuff, you
have stuff in stock, you don't dun me with a lot of extraneous
advertising about "hot deals" that are of no interest
and take forever to load. So even though some other sites had this
product for a few bucks less I went with you. Thanks again for the
past order recently received.
Keep up the good work!
"I would like to tell you how pleased I am with
your company. I have bought things from you in the past, and when
I decided to build my first computer I thought of you. I ordered
nearly everything I needed from you. The prices were very good and
everything arrived promptly. All the components worked perfectly
and the computer is running like a
dream. I never will buy computer products from anyone else again!!"
"I received your shipment on Tuesday. I was very
pleased with the speedy delivery, you can expect to find me as a
customer that will keep coming back.
"Thanks for all of your help. I had an overall
pleasant experience, shopping on your web site and will definitely
use your service again.
"I would like to thank-you for your speedy service, the new card
was received yesterday, this is the fastest service I ever had. I
will definitely do business with your company, in the future. I am
presently updating my computer, and will need additional items.
"This is the first email address I found on your
site and I wanted to let you guys know just how happy I am with my
order and the quick order fulfillment. I placed my order on Friday
and received it today (missed the FedEx guy yesterday). I found
your prices to be among the best on the internet and the quality
of the components appears to be first class. As you can imagine
you just never know what type of packing materials will be used
when you mail-order something. It was obvious that you take great
care in packaging your products for shipment. As a webhosting
provider who specializes in ecommerce solutions I know how
difficult it is to get a first rate ecommerce site up and running
and be able to tie in with the backoffice. You guys have done an
"You Guys Rock! I placed an order off your web site
on Monday. Being a holiday weekend I didn't expect it ship until
Wed or Thursday but it was delivered to my home today! You had the
best price around and you delivered over night even with the
"Subject: Very nice web site
Comment Type: Other
Question or Comment: Between the ease of navigating and the good
prices I had a great time shopping. I'll recommend your store to
"Thank you thank you thank you thank you thank you.
You have been one of the best companies to order stuff from and I
promise I will continue to shop with yall in the future!!"
"Thank you for years of great prices and service.
Keep up the great work!!"
"Comp-u-Plus is great! You have an excellent
selection in your online catalog. Service is outstanding you keep
anxious customer up to date with order. I am very pleased and have
been pitching your company to my friends. Thank you and I plan on
dealing with Comp-u-Plus again!"
"I just wanted to let you know how pleased I am
with my purchase from Comp-U-Plus. The merchandise I ordered (Acer
CD-RW and a 20G hard drive) arrived yesterday. I am so happy to
report I burned my first coaster (don't
worry, it was my fault)."
"The merchandise arrived as ordered in great
condition. And, I might add, at a great price. I checked out a few
online merchants before stumbling upon yours. A friend had
recommended buy.com and I surfed over, but your prices were better
(in some cases by $20 or more!). I told him about your prices and
merch and he's already placed an order with you."
"I know the first place I'm going to look when I
need a new video card or motherboard. Thanks again, keep up the
"Thank you so much for your prompt and friendly
service. I will shop with you again in the future!"
"Received my Plextor121032 drive today, I'm using
it already. It's a pleasure to deal with an efficient